Curently the system is not able to make the difference between a visit type and a visit status.
The only visit status at the moment is TBC.
In order to change a visit status you need to override the visit type. Eg: Domiciliary care replaced with Cancellation chargeble. Which is not ideal.
The visit types can be anything that you provide as a service.
Visit status should be for example short notice cancellation, hospital admision, holidays, respite and so on.
This would give you the chance to run reports and be able to have a history of what happend with the visits without overriting the visit types.
Customer support service by UserEcho