Do you have some fantastic ideas on how we could enhance CareForIT?
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The Accounts system needs to be able to add in references (Bacs numbers / cheque number etc...) and the possibilities of part payments received.
The Accounts system needs to be able to add in references. This will help us to locate Bacs payments, cheque number and cash payments. The system also needs to be able to accept part payments received from service users and councils.
Current system calculates and adds mileage to carers payroll for cancelled visits which it obviously shouldn't..
Hi, we have the ability to pay zero miliage in our Beta system. You would have to cancel the visit and select a travel type that was zero pay.
If you would like to go onto our Beta system please contact your account manager or someone on the helpdesk.
Here is what the development looks like:
With only the weekly and fortnightly visit types available to use on our system, we could really do with having a 4 weekly visit type due to meeting the support needs of some service users who do only require 1 visit every 4 weeks and with this not currently available on visit frequency it does make it difficult.
When printing an SU list from the Service User page would be good to be able to include ALL rather than having to print each individual page..
This functionality has been updated you are now able to select all service users across all pages from the service user page.
Lorraine just called from Clarke Care to request a report to show stats, on how many Service Users have joined the service in the last calendar year, and how many have left. Simple three line report. in 2017, ex number joined the service, ex number left the service.
Lorraine has just been asked by CQC for this data, meaning every agency will be requested this info every year from now on. It took her 2 hours to shift through all the data in CareForIT to find out the info.
Customer support service by UserEcho