The ability to drag and drop on the rotas year you have something similar however slot of the time the functionality doesn’t work

As well as being able to select an alternate address as invoice address. Ideally the funder name (Service User contact associated with the invoice address) should be used rather than the service users name.

Currently there is no way to bulk print MAR Charts - it would be very useful and save a lot of time if we were able to print the MAR charts as a selectable group using the Bulk Action drop down list in the same way we can email or print rotas.  Currently it is a real pain having to go into each client individually to print the MAR Charts.

We email a 7 day rota to the carers so they can plan a week ahead (App only shows a few days). Any amendments are also emailed out. The schedule tab only saves the last pdf and the notes do not have a pdf attached. There is no record of any previous rota sent other than the last one.

Please can we attach the pdf to each note so we have a paper trail.

When working on the Rota Wall/staff/unallocated, currently only one day can be viewed at a time (as a default). The view can be divided into two days and it would be helpful if this could be set as a permanent default.

Hi,

I would like so see improved control over note notifications..

Currently ALL notifications go to the system email address and ALL notes show up on the system alerts dashboard meaning they are not useful because we are not interested in looking at ALL notes recorded by carers. We have simply filtered all notification emails to an unmonitored email address rather than deal with deleting a hundred of emails every day..

My suggestion is that each note type be given it's own email address field to send the notification to (blank means no email is sent) and also each note type have a boolean field to indicate if a notification should be presented in the system alerts block on the dashboard.

In our use care we have an "Office Alert" note type for carers to communicate important information with the office.. Having control over the notifications would mean we could route these to the people that need to deal with them..

It would also be good if the notification email was updated to contain more information..

A subject line of

<note type> - <date> - <service user>

Would be brilliant and the content of the note included within the message body along with a link directly to the note if possible.. On the System Alerts block it would be good to know the note type that was created as well rather than simply know a note was created..

These changes would make the notes and the note notifications far more usable and efficient. 

Thanks,

Harley

acknowledgement of PRN medication being given. There is no indicator on app that PRN meds have given. Consequently PRN meds can be selected multiple times in one visit and then appears as an over dose! Numerous of times! This makes compliance very difficult when someone has over dosed! 

Can we please have it so that when clients schedules are sent via C4IT it does not give a time if the visit is not allocated.This causes issues when clients think there time is going to still be at the TBC time, We are unable to call every client once there visits are allocated, but causes lots of issues when they call in as the call time has been changed.

Add a dropdown box for carers section as you have already for clients tab

Would be useful to be able to send an attachment to all carers at once through the send email tab, rather than sending over 80 emails separately