Do you have some fantastic ideas on how we could enhance CareForIT?
Leave CareForIT feedback and let other users vote on your suggestion, the more votes received, the higher up the priority list the feature will go!
CareForIT will keep you updated if your suggestion makes its way on to our road map.

Holiday requests
adding a feature for staff to put in requests for annual leave - Currently using Bright HR to do this, so not using any of the current holiday features on CFI as this part of the feature isn't available. Also the ability to manually input holiday amounts, not just accrual, as some of our staff are on salaried and don't accrue leave, but are given full allowance at the start of the year.

SMS pop ups
The SMS message interface pop up each time you log into CareForIT with all the history of correspondence
The only way to remove them is to close down each one individually, which is time consuming.
Would be beneficial if there was a way to close all in one hit.

This has been done. When you click to minimise one SMS pop up you are now presented with an option to close all.

Cancelled visit notification
So we had a scenario recently when a service user (SU) called to cancel their lunch. A member of office staff cancelled the morning and the lunch visit. This meant that a diabetic SU went without a visit until tea time.
Would it be possible to have an alert set up where a text is sent for cancelled visits? So when my colleague cancelled both calls this would have sent the SU, or their family, a text to say the following perhaps?
I am sure this will also go down well with the CQC and safeguarding teams.

Add attachments to bulk email
Would be great to add attachments to emails, like monthly policy sharing and processes for the apps they use

Notification Schema
Is it possible to have on the roadmap more notification schemes to include SMS and WhatsApp?
Also to be able to configure lists of multiple people to be notified including notifications from region 1 only going to the region 1 list?

Email cover message

trying to invite staff to accept log on invitaions
Hi
Were experiencing problems getting staff to accept invitations sent to their emails so that they can set up your system
We have staff who have changed their emails since we bought into this and no one knows how to change it
We have staff who cannot log in
Also why do we have to continually email you

Messages
when we are trying to do rotas and the messages keep popping up every 5 minuted is becoming quite annoying and time consuming, as we are having to manually click each one! Please can this be fixed as we have reported this on many occasions and nothing has changed.

E-mail distribution
Hello, Further to my previous feedback about e-mails I would like to add one more. Careforit creates an e-mail address associated with the service user number. So, for example, client 4 will have to following address "client4@lifecarepro.care-for-it.com". Likewise, client 248 will have the following address "client248@lifecarepro.care-for-it.com".
We are aiming to have all communications going directly into theclient's notes. However, If I send an e-mail to client4@lifecarepro.care-for-it.com (for example) from outside of careforit, the e-mail will be allocated to my own notes and not to that of client 4.
Can this be tweaked slightly. It is fine to allocate the message to my notes. But can it also be allocated to client4@lifecarepro.care-for-it.com as well?
Incidentally, If I delete my e-mail from careforit then the message does not get allocated to me. It will get allocated to the notes of client 4
Customer support service by UserEcho