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With only the weekly and fortnightly visit types available to use on our system, we could really do with having a 4 weekly visit type due to meeting the support needs of some service users who do only require 1 visit every 4 weeks and with this not currently available on visit frequency it does make it difficult.
We email a 7 day rota to the carers so they can plan a week ahead (App only shows a few days). Any amendments are also emailed out. The schedule tab only saves the last pdf and the notes do not have a pdf attached. There is no record of any previous rota sent other than the last one.
Please can we attach the pdf to each note so we have a paper trail.
Hi, we have added some functionality to the next release (due 27th March) of CareForIT which will add an attachment within a note on the carer profile.
When adding availability to support workers which is outside of their regular availability is it possible for this to be displayed as a different colour than the regular availability. This will then allow us to see what additional hours staff have picked up.
We are just swapping over to CareForIT and the carers are finding it very difficult to wade through the long emails with all the care plans attached to the calls. Is it possible to email a rota with just clients, addresses, call times and telephone numbers? Or create them in the same way as the client schedules come out - looking like a timetable.
Customer support service by UserEcho