Client Schedule having a time but visit not allocated

Lauren Beard 2 years ago in Pure CareForIT / Rotas' 0

Can we please have it so that when clients schedules are sent via C4IT it does not give a time if the visit is not allocated.This causes issues when clients think there time is going to still be at the TBC time, We are unable to call every client once there visits are allocated, but causes lots of issues when they call in as the call time has been changed.