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When a visit is cancelled it still displays on the carers screens.. We keep the carer allocated because if the call is cancelled last minute we still pay the carer a percentage of what they would have earned.. Still it would be good to remove the call from the carers screen to avoid confusion.
It would be very helpful if we can specify if only female or male care workers can visit a specific service user. This is a basic function for any rostering system and yet it seems that CareForIT doesn't have and is not working on it.
We have noticed on CareFor under ‘care plan > regular visit / services’ we are able to edit the ‘service end dates’ but not ‘service start dates’. If we want to amend the ‘service start dates’ under care plan we have to delete the respective visits and start again.
Can you please look into this and try make configuration changes to allow us to be able to edit ‘service start dates’.
Almost every care organisation supports their service users by way of a nominated key worker yet this is not an option available. Please would you advise if it is to be added?
Hi Vince, I'm not sure why you wouldn't add the key worker as a contact to the service user?
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