Lorraine just called from Clarke Care to request a report to show stats, on how many Service Users have joined the service in the last calendar year, and how many have left.  Simple three line report.  in 2017, ex number joined the service, ex number left the service.

Lorraine has just been asked by CQC for this data, meaning every agency will be requested this info every year from now on.  It took her 2 hours to shift through all the data in CareForIT to find out the info.

It would be really helpful and cut down on user error if the medications that are visible to carers are specific to the call they are attending. 

It is also very difficult to make sure that the varying doses of warfarin are clear. we have clients for example who have 3mg Monday, Wednesday, Friday and Sunday and 2.5mg on Tuesday, Thursday and Saturday. 

Maybe being able to highlight in red would help. 

We are also having problems with a medication that is taken every other day. There isn't anyway of checking which day it has been taken and which day it hasn't unless it is written on the notes. It should be possible to make it work within the medication part of the app. 

Soma have requested to be able to suspend a client and be able to pick date and time.

This will aid in reporting KPI back to local authorities.

When a note is added by the carer during a visit using the website or mobile app it would be nice to have a direct link to the notes or a display of the recorded notes when reviewing the visit details. 

This would make it much easier to answer queries that relate to a particular visit.. For example when a service user is querying an invoice where the charge is for extra time we could click on the visit and read the notes taken at that visit to find out what happened rather than having to trawl through the notes to find the note that relates to that visit.. 

Hi,

Would be good to have an end date for medication.. For example if a service user has an ongoing medication that will end on a particular date it would be good to be able to set an end date..

The issue with setting "Not Required" is firstly that it has to be done on the day so you have to remember to go and end it and secondly when setting "Not Required" the medication appears to disappear off the MAR page completely, even when going back a week, so we loose the history (this maybe simply be a bug though)..

Thanks,

Harley

Additional feature when adding new assignment. So far only weekly & fornightly. I hope you can put monthly as well as an option. Thank you and all the best.

We would like the option of being able to send monthly rotas