Lorraine just called from Clarke Care to request a report to show stats, on how many Service Users have joined the service in the last calendar year, and how many have left. Simple three line report. in 2017, ex number joined the service, ex number left the service.
Lorraine has just been asked by CQC for this data, meaning every agency will be requested this info every year from now on. It took her 2 hours to shift through all the data in CareForIT to find out the info.
Customer support service by UserEcho