CareFor - Printed carer schedule not displaying Service User basic info i.e. contact numbers, date of birth etc

We have established when printing the carer schedules from CareFor we are not getting all the Service User basic information printed i.e. contact numbers, date of birth etc.

In case our care staff misplace their work mobile devices we need to have a contingency plan in place and unfortunately if we are unable to provide our care staff with all the tools to go about doing their job it makes life difficult for them and creates extra work for office staff.

We would appreciate if this can be updated and implemented in the current system.