Some coordinators/Assessors prefer to print off a paper risk assessment before the go and visit a service user. Sometimes they pre fill some parts of the risk assessment in the office before they go out
When you try and print the current risk assessments the space is really not enough to enable them to write their notes.
Assessors have tried to enter data onto the risk assessments in order to widen the space (e.g. enter lines of data vertically so that it widens the space). However, when they go to save the risk assessment it converts all of the data they have entered from a vertical format to a horizontal format and flattens the field again.
Can we change this so that the data in the fields is not moved from a vertical format to a horizontal format......please contact me if this makes no sense
Customer support service by UserEcho