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Hi Stephen
Do you know how long this will take as we are not able to meet the contracts requirements as we are not able to send across the data from the system . Aslo the system only picks up minutes and not the seconds either.
We also need to be able to show that if a care worker does under the required time of 0.5 minutes and does 23 minutes their pay will automatically drop to 15 minutes, however the system does not so this.
Thanks
Selina
Customer support service by UserEcho
We have been asking for this over the past 2 years!! ( Good luck)