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View SMS received in date order rather than / as well as by staff member

Tony - Newbarn 6 years ago in Pure CareForIT / Communication • updated by Stephen Vaughan 6 years ago • 1

Would it be possible to view SMS messages received in different formats?


Currently, unless you see the SMS on your screen you would have to go into each individual staff member to view the SMS again.

Would it be possible to put a date range in; just like the List View, and get all the SMS received in that time frame.


Many thanks,


Tony.


Answer

Answer
Completed
Stephen Vaughan 6 years ago

Hi Tony, Great News!  We have created a standard report for you that will give you the ability to select a start and end date showing all the SMS's for that period.  As with startard reports you can then export this data to CSV and filter even further.


I hope this helps.


Thanks.

GOOD, I'M SATISFIED
Satisfaction mark

You set of Legends.. Thank you very much.


Tony.

Satisfaction mark by Tony - Newbarn 6 years ago
Answer
Completed
Stephen Vaughan 6 years ago

Hi Tony, Great News!  We have created a standard report for you that will give you the ability to select a start and end date showing all the SMS's for that period.  As with startard reports you can then export this data to CSV and filter even further.


I hope this helps.


Thanks.

Customer support service by UserEcho