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If there is a rate change in the system then there should be a cut off date this is applied from and should not affect any previous calls prior to that date
Rate changes should only affect future dated call and not anything prior to this
Answer
Answer
Started
Hi Hannah, just to check, is this the CareForIT product you are talking about and not Brokerage?
If you are talking about CareForIT, we have some development in the pipeline which will be release within the next month or so that satisfies your requirement.
Thanks.
Stephen.
Customer support service by UserEcho
Hi Hannah, just to check, is this the CareForIT product you are talking about and not Brokerage?
If you are talking about CareForIT, we have some development in the pipeline which will be release within the next month or so that satisfies your requirement.
Thanks.
Stephen.