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Under review

New named rates functionality and bulk increases

Harley Bird 2 years ago in Pure CareForIT / Finance updated by Stephen Vaughan 2 years ago 1

Not sure it's worth writing this but the new Named Rates functionality is not going to be very useful in it's current implementation.. I have had a look and while it will be great to have the ability to set effective dates for charge rate changes we will have to create so many named rates to cover the various time slots and rates that it would be really cumbersome very quickly..


Our domiciliary care service alone has different rates for 15min, 30min, 45min and 60min slots, we than have rates for day time and evenings and for weekend and special days.. Then we have the different cancellation rates for the service at the different percentage charges so just one service would probably need 30 - 40 named rates so keeping them all straight will be interesting to say the least..


There would be far more effective ways to crate this type of functionality..


The bulk increase functionality on the visit type rate sheets for a service is not functional.. If you have manual rates for all time periods (because the named rates is too cumbersome) it only allows you to set one static rate (as opposed to a percentage change) so would set all entries to that static rate which is pointless..


I am not sure which of your customers were consulted on the implementation of this functionality but I can't see it would be functional or practical to use for many companies unless the way we operate is in some way very unique which I doubt is the case..


Regards,

Harley

Answer

Answer
Under review

Hi Harley, I'm happy to discuss the user cases and the thinking behind the functionality with you if you'd like?

I belive that what we have built is very functional, with everything there are things we can improve.

Thanks

Stephen

Answer
Under review

Hi Harley, I'm happy to discuss the user cases and the thinking behind the functionality with you if you'd like?

I belive that what we have built is very functional, with everything there are things we can improve.

Thanks

Stephen