Do you have some fantastic ideas on how we could enhance CareForIT?
Leave CareForIT feedback and let other users vote on your suggestion, the more votes received, the higher up the priority list the feature will go!
CareForIT will keep you updated if your suggestion makes its way on to our road map.
Ability to sort Training/Qualification list on Staff Profile.
On a staff profile it would seem that the Qualification are not in relevant order. It would be useful to sort this by either A-Z on the Qualification name or by the pass & expire dates.
Supporting documents within service user and staff files to be categorised into files
when uploading documents for both staff and service users it would be helpful to be able to organise these files into folders, as we have a lot of files we need to upload and it will be difficult to look through all of these for one specific file;.
eBrokerage Package of Care Filter Update
It would be of use to have a filtering system in place when looking at all the POC.
eBrokerage Message Area Improvements
The message in box has individual names so it is not easy to know whom
has sent the email and as it does not list the clients number. It is a
monotony that could be solved if the emails went to the Providers generic
email address and the clients social ID was shown.
eBrokerage more granularity on emails being received by providers
Providers receive a high number of e-mails from care-for-it eBrokerage each time there is a change in a POC. Would be useful to have some ability to configure the type of message received by providers in order to reduce the amount of emails.
sms module
Is it possible for the SMS module to be linked to the Support Worker Notes?
Just like e-mails, the SMS will come in with the tag "SMS". When we are writing a note, just like we can select e-mail, we should be able to select SMS before sending
dashboard visa alert
The dashboard visa alert includes alerts for staff that are no longer active. Can this be amended to exclude inactive staff?
Hi Obi, you will see that this work has now been completed in the lates release of CareForIT, please check the release notes on the news page.
Thank you.
Stephen.
Help and Support Menu - "my tickets"
The "My Tickets" view on the help and support screen is not very user friendly. Tickets are currently stored according to who raised the ticket. So, we have an employee who left months ago but their closed ticket always shows up first. We cannot sort by date that the ticket was raised or by open and closed tickets.
Could you please change the system to allow users to sort it by one of the categories (Subject, contact, last update, status).
If this can't be done then at least change the default so that open tickets are at the top (or at least the most recently updated ticket is at the top)
Blank Space for emergency medication
We are currently printing off the MAR chart from Careforit and sending across to Carers to complete manually (the e-MAR chart has not really worked for us). We would like to be able to enter a couple of blank spaces in case of emergency medication.
The identity service now allows password resets for portal users.
Customer support service by UserEcho
