Gary Hayes from One Care DCS would like the ability of a drop down list of other carers when adding a personal or private note, to record what has been discussed with all carer`s, so not having to enter the same note several times against each carer.  Gary does not want to use an e-mail, due it being a private note that carers are not able to view.

Request from Account Management meetings. For the mobile app to display the phone ID of the carer delivering the visit.  Allowing a carer to show there ID to the service user when they arrive at a visit.

Ability to record more than one staff member against a note, for example when raising a complaint, the carer who raised it, the person to action it, the Manager who is going to sign it off.  Also to allow a review date and end date for each note, like an event.  2 customer`s have requested this.

Good afternoon,

Is there any possibility in the future that the annual leave can be accumulated by the system? We pay entitled annual leave accrued hourly but have to work out average hours accumulated. On the current system, there is set entitled leave in days but staff must be paid holiday pay based on their hours worked by law and this is really difficult due to fluctuating hours. It all has to be worked out individually. By law staff are entitled to 7.25 minutes annual leave for every hour they work and I assume all other employers are working on this basis as it is law. If we underpay them (I haven't but it could be very easily done), we would get fined £5000. We are no longer allowed to pay a percentage of average hours worked, it has be hours accumulated.

Is there any scope for the system to bank 7.25 minutes per hour in an annual leave box to help us monitor the staff's entitlement?  I am happy to discuss this with Steven if I haven't explained this properly.

Many thanks

Kelly 

When we send schedules out to our team, on occasion the system fails to successfully send the email (could be for a load of reasons). Currently this failure is shown in the 'System Events' window, however this window is also populated with loads of other notifications, most of which are not really system failures. When Care-For-IT has a genuine system failure, can we have an email sent to selected email address(es) to notify of the system failure please?

Adding a new tab under the client profile would allow documents to be uploaded to.

The purpose would be to set a review date next to the document and a flag to appear (either in notifications or on a dashboard report) once the document has expired.

Similar to Skills/Quals in the carer profile.

Can we please have the option to increase the font size when invoicing?