With regard to the MAR charts, we have carers who have the same first & last initials so it is difficult to see who has actually given the medication without going into each and every one. Is it possible for the initials of the carer who gives the medication to be shown as up to 3 characters instead of the current 2 characters – this will enable us to use middle names to differentiate between carers.

We had a situation where two days worth of calls needed un reconciled, at present there is not option to "bulk" un reconcile, it was very time consuming to have to do this one call at a time.

When a medication is administered there is no indication that any entry has been made in the app as once you press the “submit” button all details vanish. Is there some way the app can show a visual indication that a specific medication has been completed for that visit?

It would be nice to have a separate wall for unallocated calls so you can see clearly all the unallocated calls for each day.

Add a feature so that on the Client Portal we are able to only publish Rota up to a certain date instead of it just automatically publishing when a carer is assigned to a call.

Hi there,

I think it would be very beneficial to be able to run a report on the following:

Risk assessments and support plans. be able to see at a glance which ones are missing 

Travel time should be included when calculating holiday hours. The travelling time in between visits is available on the payroll report and the total cost of the travelling time but not the total number of hours/minutes spent travelling which makes it difficult to calculate holiday allowance.