In the absence of an accounting reference field on the SU we using the PO Number field to record this information.. We now have a SU that is being funded and their invoice requires a reference and I am told the PO Number field is where this should go when using a "funder" for payments.

So either we need an "Accounting Reference" field for and internal reference which would free up the PO Number to be using with bulk funders for the SU's or a "Funder Reference"  field needs to be added for the funder references..

Can we please have the ability to add update an existing qualification entry with the following:

Certificate Number 

Certificate Upload

At the moment we can only update the expiry date. 

Hi - It would be helpful to be able to post a note to all clients / carers at once rather than go into individual note tabs and enter the same thing 50 times.

eg: "Client communication sent out re recent changes in........."

At the moment we get hundreds of notes a day most of them are meaning less. My suggestion would be to add a priority alert to notes created by care workers. 

I.e Green for a regular note and red for Urgent/ Important information.

What would also help would be a simple clear button for any note created as Green for general information.

When you are allocating regular carers to the regular visits you use the cog in the careplan. All the cogs are the same colour whether a regular carer has been allocated or not. We recently transferred all our calls to this system and it was rather time consuming. It would be help if we could see what is assigned a regular carer and what is not without having to open each call.

Could an addition be made to the equality and diversity tab within the personal section on staff profile page to capture nationality?

Would be good if there was a boolean flag on the SU record indicating that the invoice should be emailed.. Then on the invoices screen it would simply be a case of selecting all invoices and using the bulk action to send the emails.. Those with the flag set will be processed and marked and those without the flag set will be skipped.. Will make the process a lot quicker than working through a separate list of who wants the invoice emailed to them.

On the invoices page it only shows 20 invoices, which is fine except for when you want to print all the invoices for the month or selected date range.. You can only print 20 as a time but at month end I would like to be able to "select all" invoices for the selected date range so i can print all the invoices in one do rather than going page by page and doing 20 at a time..

To make the staff data extract report useful it really needs the a unique ID field added.. 

On the desktop or list view it shows you Scheduled Care Hours - currently the figures provided include all hours that occur from the previous 24 hours if the assignment goes through the night.

Care For IT does not accurately show amount of care hours per day/week due to this.

It would be great to have the desktop view or list view showing accurate amount of hours between a specified date range so that this can be used for businesses to record how the business is doing week by week or day by day depending on the date range chosen.

It could also be used as a clear visual aid for office staff who are using this on a daily basis so that they have a target to aim for.