I use to use a different system and i could block people out not using a call type for example authorized leave unpaid compassionate leave the list could be never ending i currently have to do it as a call and it does not remove the calls on the member of staff like sickness does this is not useful as it is a long winded process and does not alow me to monitor performance very well and makes the system a little unproductive and inoficient as it takes me more time to do this long winded process 

On mar charts give you the option to add verbally prompt only instead of listing all medication 

With regard to the MAR charts, we have carers who have the same first & last initials so it is difficult to see who has actually given the medication without going into each and every one. Is it possible for the initials of the carer who gives the medication to be shown as up to 3 characters instead of the current 2 characters – this will enable us to use middle names to differentiate between carers.

We had a situation where two days worth of calls needed un reconciled, at present there is not option to "bulk" un reconcile, it was very time consuming to have to do this one call at a time.

It would be nice to have a separate wall for unallocated calls so you can see clearly all the unallocated calls for each day.

Hi there,

I think it would be very beneficial to be able to run a report on the following:

Risk assessments and support plans. be able to see at a glance which ones are missing 

Travel time should be included when calculating holiday hours. The travelling time in between visits is available on the payroll report and the total cost of the travelling time but not the total number of hours/minutes spent travelling which makes it difficult to calculate holiday allowance.