Is it possible to add validation to the Regular Call end date so that it is equal or greater than the start date?

When you convert the Payroll Report to a CSV file can the Travel Time be calculated in a separate column?  At the moment it is included in the total pay and it would benefit us if it was in its own column

I currently have five coordinators responsible for various areas. It would be very helpful for these people to be able to lock into their own area rather than continuously selecting it from the drop down area. This would make it much easier for them to take ownership of their particular area.

There needs to be an area under finances that keeps the log of all debits and deductions for client accounts as some have a daily allowance etc.

Also for petty cash for the centre so its kept on top of.

Other systems have this and it can only be edited by staff who have higher access rights on the system.

Not sure it's worth writing this but the new Named Rates functionality is not going to be very useful in it's current implementation.. I have had a look and while it will be great to have the ability to set effective dates for charge rate changes we will have to create so many named rates to cover the various time slots and rates that it would be really cumbersome very quickly..

Our domiciliary care service alone has different rates for 15min, 30min, 45min and 60min slots, we than have rates for day time and evenings and for weekend and special days.. Then we have the different cancellation rates for the service at the different percentage charges so just one service would probably need 30 - 40 named rates so keeping them all straight will be interesting to say the least..

There would be far more effective ways to crate this type of functionality..

The bulk increase functionality on the visit type rate sheets for a service is not functional.. If you have manual rates for all time periods (because the named rates is too cumbersome) it only allows you to set one static rate (as opposed to a percentage change) so would set all entries to that static rate which is pointless..

I am not sure which of your customers were consulted on the implementation of this functionality but I can't see it would be functional or practical to use for many companies unless the way we operate is in some way very unique which I doubt is the case..

Regards,

Harley

Hi

Were experiencing problems getting staff to accept invitations sent to their emails so that they can set up your system

We have staff who have changed their emails since we bought into this and no one knows how to change it

We have staff who cannot log in

Also why do we have to continually email you

Almost every care organisation supports their service users by way of a nominated key worker yet this is not an option available.  Please would you advise if it is to be added?

when we are trying to do rotas and the messages keep popping up every 5 minuted is becoming quite annoying and time consuming, as we are having to manually click each one! Please can this be fixed as we have reported this on many occasions and nothing has changed. 

Would it be possible to have an email alert when medication isn't administered at a call visit in the same way that when a carer a client note??