Could we have the option to make certain medication calls Time Specific/Critical so that the time of the call cannot be altered. Often medication has to be taken at specific times, such as Parkinsons Meds. Maybe a different colour to the call to show it IS time specific.

Finance Tab >> Accounts >> Advanced Settings

There are only 2 options: Self Funded + All Funders and All Funders.

A third option of Self Funded Only would save a lot of time. 

We use the preferred/non-preferred lists of support workers for each of our service users to aid in scheduling. When new support workers are added to the system, they are automatically made available for all service users, which can cause a headache when trying to schedule and is labour intensive having to go into each service user file and remove them from all which they are not suitable for. It would be greatly appreciated if they would automatically be placed into the non-preferred list so we only need to add them to the service users required.

If not possible to do this by default, if there could be a setting to select this when adding new support workers, or even a way of adding them into the lists from the support worker files (so the similar functionality as currently, but selecting the service users rather than support workers)

We could really do with a report or statement option to show what invoices haven't been paid in order for us to work effectively and chase outstanding invoices.

We have a major problem in that the data exported to csv for the invoices is not compatible to load into Sage. We invoice the same funder but for several different people and we need those individual names on each invoice on Sage, we are having to manually enter this information and the dates which is very time consuming.

I would like carers to be able to read and sign risk assessments and and sign them to say that they have read them it makes no sense for no one apart from a administrator to be able to see them

I would like to be able to run a report if a carer is made inactive by mistake and to know who actioned this. 

While generating/ creating invoices, it creates invoices individually. In addition, Could you get a Summary Report which shows list of all invoices generated & the total amount. In this way, I can handover the summary to post them into Sage accounts rather than looking into individual one by one. Plus, gives idea of total revenue in that period. Report in excel or pdf.

The feature for the google client and carer maps is very good but could we also have it as a printable possibility as having it as a visual feature would be very useful as well.